- VoIP (voice over Internet Protocol) is the transmission of voice and multimedia content over an internet connection that allows users to make voice calls from a computer, smartphone, other mobile devices, special VoIP phones.
- VoIP is a technology useful for both consumers and businesses, as it typically includes other features that can’t be found on common phone services. These features can include call recording, custom caller ID, or voicemail to e-mail. It is also helpful to organizations as a way to unify communications.

